About Padawan Outpost Shop

What is Padawan Outpost Shop?
Padawan Outpost Shop is your premier destination for authentic Star Wars collectibles, battle-ready gear, and premium costumes. We cater to dedicated collectors, competitive duelists, and passionate cosplayers across the galaxy with rigorously quality-controlled products that meet the highest standards of authenticity and durability.
Who is your target audience?
Our products are designed for true Star Wars enthusiasts including:
  • Collectors seeking authentic replicas and limited editions
  • Competitive duelists requiring battle-ready gear
  • Cosplayers crafting perfect transformations
  • Fans building custom lightsabers and Brick Kits

Products & Collections

What types of products do you offer?
Our extensive collection includes:
  • Lightsabers (Crossguard, Custom, and character-specific like Cal Kestis)
  • Costumes and Clothing for authentic cosplay
  • Collectors Edition items and Brick Kits
  • Competition gear and accessories
  • Batteries, Belt Clips, Blades, and other accessories
  • Cores, Couplers, Covertec clips, and custom parts
Are your products officially licensed?
All our products undergo rigorous quality control to ensure they meet high standards for authenticity and durability. Each item is carefully inspected by our team of dedicated fan-curators who are passionate about the Star Wars universe.
Do you offer custom lightsabers?
Yes! We specialize in custom lightsabers and offer various customization options through our Custom and Crossguard collections. Custom orders may require additional processing time, but we’ll keep you updated throughout the creation process.

Shipping & Delivery

How long does order processing take?
All orders are processed within 1-2 business days. During peak seasons or for custom orders, processing may take slightly longer, but we’ll provide updates throughout the process.
What shipping methods do you offer?
We offer two main shipping options:
  • Standard Shipping ($12.95): Via DHL or FedEx, delivering in 10-15 days after dispatch
  • Free Shipping: For orders over $50 via EMS, delivering in 15-25 days after dispatch
Where do you ship?
We ship galaxy-wide to most planets! However, we’re currently unable to deliver to Asia and select remote regions due to logistical constraints. Contact our customer service for specific information about your location.
How can I track my order?
Once your order ships, you’ll receive tracking information via email. You can follow your lightsabers, costumes, and collectibles as they make their journey across the stars to your doorstep.

Payment & Pricing

What payment methods do you accept?
We accept secure galactic transactions through:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is there a minimum order for free shipping?
Yes, orders of $50 or more qualify for our complimentary EMS shipping service. This cost-effective option is perfect for collectors planning their next convention or display addition.
Are there any additional fees for international orders?
The prices displayed include all standard fees. However, some planets may have additional customs duties or taxes that are the responsibility of the recipient. We recommend checking with your local customs office for specific information.

Returns & Exchanges

What is your return policy?
If your galactic gear doesn’t meet your expectations, you have 15 days from receipt to initiate a return. We stand behind the quality of our products and want every Padawan Outpost Shop experience to be exceptional.
How do I initiate a return?
Please contact our customer service team at [email protected] to begin the return process. Include your order number and reason for return, and we’ll guide you through the next steps.
Are all items eligible for return?
Most items in their original condition can be returned within the 15-day window. Custom items and opened Collectors Edition products may have different return conditions. Please contact us for specific cases.

Account & Technical Support

Do I need an account to place an order?
While you can checkout as a guest, creating an account allows you to track your order history, save your preferences, and receive updates about new products and special offers.
I forgot my password. How can I reset it?
Use the “Forgot Password” feature on the login page. You’ll receive instructions via email to reset your password and regain access to your account.
How can I update my account information?
Log into your account and navigate to the “Account Settings” section where you can update your contact information, shipping addresses, and communication preferences.

Still Have Questions?

Our customer service team is here to help with any additional questions about delivery, products, or your Star Wars collecting journey.

Email: [email protected]

Headquarters: 8243 Daniels Purchase Way, Millersville, US 21108

Ready to begin your next Star Wars adventure? Explore our collections and experience the Padawan Outpost difference – where premium quality meets galactic delivery.